Frequently asked questions
When should i book an appointment/ Order my custom suit?
Out of Town/ Online orders: Womens Custom suits, and Mens boardshorts take up to 4-6 weeks to be ready to ship (depending on time of year) and between 2-10 days in shipping, so you can time it however you like to have your suit when you want it. As long as you are within 10-12 lbs of your expected stage weight, we will have an idea what changes are going to happen based on your measurements.
Local Clients/ Appointment booking: You are more than welcome to book an appointment to come in and pick everything out for your suit.. We do appointments most Wednesdays, Fridays and Saturdays between 10-5. We recommend starting between 6-8 weeks out at the latest or whenever you are within about 10-15 lbs of your expected stage weight. The process takes about 3-6 weeks depending on appointment availability and changes expected with your prep.
Classic Physique Shorts are pre-made and in stock in store and online.. you are welcome to come in to pick up a pair or order from our website.
Bodybuilding Trunks take 1-2 weeks to be ready to ship / pick up... you are welcome to set up a time to come in and be measured/pick out a colour, or you can custom order directly on our site and they will ship to you.
What does it cost for a custom suit?
Womens Custom Suits- the basic suit is $150 and any added enhancers, connectors, rhinestones etc are on top.
Mens Physique Boardshorts- the price ranges from $120+ depending on design.
Classic Physique & BodyBuilding Trunks- $50
To get an idea of the cost for your vision... check out the Custom suit section of our website where you can add and remove different options to design your suit within your budget.
How long will it take for my order to be shipped?
For Womens custom suits & Mens Physique boardshorts, your order will ship 4-6 weeks from the time order is received.
For Classic Physique, all shorts will ship within 2-3 days of order received
For Bodybuilding trunks, your order will ship within 1-2 weeks from the time order is received.
For all other pre-made/in stock items, your order will ship 1-3 business days from when order is received.
If you need/want your custom suit shipped within 2-3 weeks of ordering (womens/boardshorts) or 1 week (trunks), please add the respective rush order fee at checkout.
How do i measure?
Bra- Band and Cup size, and please indicate whether you have implants or not.
Abdomen: Measure in inches around your lower abs/hip bones
Glutes- Measure in inches around the largest part of the glutes.
Rise- Measure in inches from the front where the top edge of the bottoms will sit,
through your legs and up to the back where the top edge of the bottoms will sit.
Stage Weight- Please indicate your predicted competition weight as well as current weight
What if i want a design i dont see on your website?
Please contact us directly before placing your order with a picture of what you are looking for to discuss design options and pricing at suitlady@live.ca **Please be advised we will not copy another designers work and will modify it to respect their design.**
How do i clean my suit?
I recommend hand washing in cold water with a gentle hand wash detergent (Eucalan gentle cleanser is available in the accessories section if you wish to order from us) Lay flat to dry.
For more stubborn stains such as tanning products I recommend Grandma's secret stain remover (also available in accessories section), Following instruction on bottle, apply before hand washing.
What is the return policy?
All Suit Sales are Final due to the custom and sanitary nature of the items, however,
Please email me with any specific concerns and solutions will be dealt with on a case by case basis.
What do i do if a stone comes loose?
While cleaning or with regular use it is common for a stone to come loose or become lifted.
I always include replacement stones for this reason. If this happens, you can use any fabric glue as long as it dries clear. Place a small bead of glue where you need to replace the stone, and lightly
press the stone in place. Allow to dry overnight.
